Payment Methods

Learn more about our policies and terms

Payment Methods

At ECIG Hellas, we offer secure and convenient payment options to make your shopping experience as straightforward as possible.

You can choose your preferred payment method during checkout.

Credit & Debit Card

We accept payments by credit and debit card (Visa, Mastercard and Maestro) through our secure payment provider, Eurobank.

When you select Credit or Debit Card at checkout, you will be redirected to Eurobank’s secure payment environment to complete your transaction.

Your payment information is processed directly by the bank, and ECIG Hellas does not store your card details.

Once your payment has been successfully completed, you will be redirected to our website, where your order confirmation will be displayed.

Cash on Delivery

Cash on delivery is available for orders delivered within Greece by ACS Courier.

A cash on delivery fee of €2.50 (including VAT) is added to your order. The fee is shown at checkout before you confirm your order.

You pay the order amount to the courier when your parcel is delivered.

Bank Transfer

You can also pay for your order by transferring the total amount directly to one of our company bank accounts listed below.

Please include your order number in the payment reference so we can identify your payment quickly and accurately.

Eurobank

  • Beneficiary: ECIG HELLAS GP

  • Bank: Eurobank S.A.

  • IBAN: GR33 0260 0980 0009 4020 1187 469

  • SWIFT/BIC: ERBKGRAA

Alpha Bank

  • Beneficiary: ECIG HELLAS GP

  • Bank: Alpha Bank S.A.

  • IBAN: GR06 0140 1730 1730 0233 0001 404

  • SWIFT/BIC: CRBAGRAA

Piraeus Bank

  • Beneficiary: ECIG HELLAS GP

  • Bank: Piraeus Bank S.A.

  • IBAN: GR18 0171 6280 0066 2813 7650 615

  • SWIFT/BIC: PIRBGRAAXXX

Important Information About Bank Transfers

  1. Transfer the full order amount to one of the bank accounts listed above.
  2. Include your order number in the payment reference.
  3. Email a copy of your payment confirmation to info@ecig.gr, quoting your order number.

Order Processing: Orders paid by bank transfer will be processed once the payment has been received and verified. We send a reminder email if payment has not arrived after 2 days, and unpaid orders are cancelled automatically after 3 days.

Transfer Times: Depending on your bank and the type of transfer, funds may take additional business days to reach our account.

Bank Charges: Any bank transfer fees charged by your bank or intermediary banks are the responsibility of the customer. The full order amount must be received.

Please note that delays in providing payment confirmation or in receiving transferred funds may affect order processing and dispatch times.

Need Assistance?

If you have any questions about payment methods or need assistance completing your order, please contact our customer support team via our contact page.

Our team will be happy to assist you.

Back to Shop