How to Order
At ECIG Hellas, we aim to make ordering your favourite vaping products as simple and convenient as possible.
Whether you prefer shopping online, speaking directly with our team or placing an order by email, we offer three convenient ways to purchase from us.
1. Order Online
The easiest way to place an order is directly through our website at www.e-cig.gr.
Our online store is available 24 hours a day, 7 days a week, allowing you to browse our complete range of electronic cigarettes, e-liquids, vaping devices and accessories whenever it suits you.
How to place your order:
1. Browse Our Products: Explore our product categories or use the search bar to find what you’re looking for.
2. Add Products to Your Cart: Select your preferred products, choose the required options and quantities, and click “Add to Cart”.
3. Review Your Order: Open your shopping cart to review your selected products, update quantities or remove items before proceeding.
4. Proceed to Checkout: Enter your billing and delivery information, select your preferred shipping method and choose an available payment option. You can check out as a guest or create an account. If you need an invoice (τιμολόγιο) instead of a receipt, tick “Issue invoice” and enter your company’s VAT details.
5. Confirm Your Order: Review your details and complete your purchase.
Once your order has been successfully submitted, you will receive an order confirmation by email containing your order details and order number.
You can find additional information about available payment options on our Payment Methods page and delivery arrangements on our Shipping & Delivery page.
2. Order by Telephone
Prefer to speak directly with our team? You can place your order over the phone during our business hours.
Our staff can assist you with product availability, product information and placing your order.
Telephone: +30 210 666 9615
Business Hours: Monday & Wednesday: 09:00 - 18:00
Tuesday, Thursday & Friday: 09:00 - 20:00
Saturday: 10:00 - 15:00
Sunday: Closed
All times are local Greek time.
3. Order by Email
You can also place an order by contacting us at info@ecig.gr.
To help us process your request efficiently, please include the following information:
- Your full name
- Your contact telephone number
- Your complete delivery address, including postal code and country
- The names or product codes of the items you wish to order
- The quantity required for each product
Our team will review your request and contact you with information about product availability, shipping costs, payment options and the next steps required to complete your order.
Please note that an order submitted by email is not considered confirmed until it has been reviewed and accepted by our team.
Need Help With Your Order?
If you have any questions about placing an order, product availability, payment methods or delivery options, our customer service team is here to assist you.
You can also contact us through the Contact page on our website.
We look forward to assisting you with your next order.